How To Fix /SMB/CONSISTENCY021 - Log of synchronizing customer adaption for scope item(s).

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CONSISTENCY -

• Message number: 021

• Message text: Log of synchronizing customer adaption for scope item(s).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CONSISTENCY021 - Log of synchronizing customer adaption for scope item(s). ?

  The SAP error message /SMB/CONSISTENCY021 typically relates to issues encountered during the synchronization of customer adaptations for specific scope items in the SAP Business Technology Platform (BTP) or SAP S/4HANA Cloud environments. This error can arise due to inconsistencies or conflicts in the configuration or customizations made by the user.
  Cause:
  
  Inconsistent Customizations: The error may occur if there are inconsistencies in the customizations made to the system that do not align with the standard configurations.
  Missing Dependencies: If certain dependencies or required configurations for the scope item are missing, it can lead to this error.
  Transport Issues: Problems with the transport of changes from one environment to another can also trigger this error.
  Version Mismatch: If the system versions are not aligned, it may cause synchronization issues.
  
  Solution:
  
  Check Customizations: Review the customizations made for the specific scope items. Ensure that they are consistent with the standard configurations.
  Review Dependencies: Verify that all necessary dependencies for the scope items are in place and correctly configured.
  Transport Management: If the issue is related to transport, ensure that all changes have been properly transported and that there are no missing objects.
  System Version Check: Ensure that the system versions are compatible and aligned. If there are discrepancies, consider updating or aligning the versions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Logs and Traces: Analyze the logs and traces for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific scope items you are working with to ensure compliance with best practices.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues have been introduced.
  
  By following these steps, you should be able to identify the cause of the /SMB/CONSISTENCY021 error and implement a suitable solution.