How To Fix /SMB/CONSISTENCY020 - All customer solutions are to be treated.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CONSISTENCY -

• Message number: 020

• Message text: All customer solutions are to be treated.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CONSISTENCY020 - All customer solutions are to be treated. ?

  The SAP error message /SMB/CONSISTENCY020 All customer solutions are to be treated typically relates to issues with the consistency of customer solutions in the SAP system, particularly in the context of SAP Business ByDesign or similar environments where customer-specific solutions or configurations are involved.
  Cause:
  
  Inconsistent Data: The error may arise due to inconsistencies in the data related to customer solutions. This could be due to incomplete configurations, missing dependencies, or conflicts between different customer solutions.
  System Configuration Issues: If the system is not properly configured to handle customer-specific solutions, it may trigger this error.
  Transport Issues: If there are issues with the transport of customer solutions from one environment to another (e.g., from development to production), it can lead to inconsistencies.
  Version Mismatch: If there are discrepancies between the versions of the solutions or components being used, it may cause this error.
  
  Solution:
  
  Check Configuration: Review the configuration of the customer solutions to ensure that all necessary settings are correctly defined and consistent.
  Data Consistency Check: Run consistency checks on the data related to customer solutions. This may involve using specific SAP tools or transactions designed for data validation.
  Transport Management: Ensure that all transports related to customer solutions are correctly executed and that there are no missing objects or dependencies.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
  Engage SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide insights or solutions based on the specific context of your system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on resolving it.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Preventive Measures:
  
  Regularly audit and maintain customer solutions to ensure they remain consistent and up-to-date.
  Implement a robust change management process for transporting solutions between environments.
  Train users and administrators on best practices for managing customer-specific configurations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.