How To Fix /SMB/CONSISTENCY004 - &1 files in active SIs.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CONSISTENCY -

• Message number: 004

• Message text: &1 files in active SIs.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CONSISTENCY004 - &1 files in active SIs. ?

  The SAP error message /SMB/CONSISTENCY004 typically indicates a consistency issue related to the files in active Service Instances (SIs) within the SAP Business Technology Platform (BTP) or SAP HANA Cloud. This error can arise due to various reasons, such as inconsistencies in the data model, issues with the configuration of the service instances, or problems during the deployment of applications.
  Cause:
  
  Data Model Inconsistencies: There may be discrepancies between the expected data model and the actual data present in the service instances.
  Configuration Issues: Incorrect or incomplete configuration of the service instances can lead to inconsistencies.
  Deployment Problems: Issues during the deployment of applications or updates can cause files to be in an inconsistent state.
  Version Mismatches: Different versions of components or services may lead to compatibility issues.
  
  Solution:
  
  Check Logs: Review the logs for more detailed information about the error. This can provide insights into what specifically is causing the inconsistency.
  Validate Configuration: Ensure that the configuration of the service instances is correct and complete. This may involve checking parameters, settings, and dependencies.
  Data Consistency Check: Perform a consistency check on the data model to identify and rectify any discrepancies.
  Re-deploy Applications: If the issue arose after a deployment, consider rolling back or re-deploying the application to restore consistency.
  Update Components: Ensure that all components and services are updated to compatible versions to avoid version mismatch issues.
  Contact SAP Support: If the issue persists, it may be necessary to reach out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific service or application you are working with to understand the expected configurations and data models.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify the root cause of the /SMB/CONSISTENCY004 error and implement a suitable solution.