How To Fix /SMB/CONSISTENCY002 - &1 files in non-active SIs.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CONSISTENCY -

• Message number: 002

• Message text: &1 files in non-active SIs.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CONSISTENCY002 - &1 files in non-active SIs. ?

  The SAP error message /SMB/CONSISTENCY002 typically indicates that there are inconsistencies in the system related to non-active Service Instances (SIs). This error is often encountered in the context of SAP Business Technology Platform (BTP) or SAP Cloud Platform, particularly when dealing with service instances that are not currently active.
  Cause:
  The error message /SMB/CONSISTENCY002 generally arises due to one or more of the following reasons:
  
  Inconsistent State: The service instances may be in a non-active state, which can lead to inconsistencies in the system's metadata or configuration.
  Configuration Issues: There may be issues with the configuration of the service instances, such as missing or incorrect parameters.
  Database Issues: There could be underlying database issues that prevent the system from correctly recognizing the state of the service instances.
  System Updates: Recent updates or changes to the system may have led to inconsistencies in the service instance states.
  
  Solution:
  To resolve the /SMB/CONSISTENCY002 error, you can follow these steps:
  
  
  Check Service Instance Status: Verify the status of the service instances in question. If they are indeed non-active, consider activating them if they are supposed to be active.
  
  
  Review Configuration: Check the configuration settings for the service instances. Ensure that all required parameters are correctly set and that there are no missing configurations.
  
  
  Database Consistency Check: Perform a consistency check on the database to identify any underlying issues. This may involve running specific database consistency checks or using transaction codes that are relevant to your SAP environment.
  
  
  Recreate Service Instances: If the issue persists, consider deleting and recreating the affected service instances. This can help reset any inconsistencies.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that address this specific error message. SAP frequently updates its documentation with solutions for known issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific version of the software for more detailed troubleshooting steps.
  Community Forums: Check SAP Community forums for discussions related to this error message. Other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the /SMB/CONSISTENCY002 error in your SAP environment.