How To Fix /SMB/CM_API_COMMON237 - &1 records were found as unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CM_API_COMMON -

• Message number: 237

• Message text: &1 records were found as unknown

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CM_API_COMMON237 - &1 records were found as unknown ?

  The SAP error message /SMB/CM_API_COMMON237 indicates that a certain number of records were found as "unknown" in the context of the SAP system, particularly related to the SAP Business One or SAP Business ByDesign environments. This error typically arises when the system encounters records that it cannot identify or process correctly.
  Cause:
  
  Data Integrity Issues: The records may be corrupted or not properly linked to the relevant master data.
  Missing Master Data: The records may reference master data (like customers, vendors, or products) that do not exist in the system.
  Configuration Issues: There may be configuration settings that are not aligned with the data being processed.
  System Migration: If data was migrated from another system, there may be inconsistencies or missing mappings.
  Authorization Issues: The user may not have the necessary permissions to view or process certain records.
  
  Solution:
  
  Data Validation: Check the records that are being flagged as unknown. Validate their integrity and ensure they are correctly linked to the necessary master data.
  Master Data Check: Ensure that all relevant master data exists in the system. If any master data is missing, create or restore it.
  Configuration Review: Review the configuration settings related to the module or process that is generating the error. Ensure that they are set up correctly.
  Data Migration Review: If the issue arose after a data migration, review the migration process to ensure that all data was transferred correctly and that mappings were accurate.
  User Authorization: Check the user’s authorization settings to ensure they have the necessary permissions to access the records in question.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.