How To Fix /SMB/CM_API_COMMON040 - Unexpected Coding Error: Please Create a Ticket including this Dump.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CM_API_COMMON -

• Message number: 040

• Message text: Unexpected Coding Error: Please Create a Ticket including this Dump.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CM_API_COMMON040 - Unexpected Coding Error: Please Create a Ticket including this Dump. ?

  The SAP error message /SMB/CM_API_COMMON040 Unexpected Coding Error: Please Create a Ticket including this Dump indicates that an unexpected coding error has occurred in the SAP system, specifically within the context of the SAP Business One or SAP Business ByDesign applications. This error typically arises from issues in the underlying code or configuration that the system cannot handle properly.
  Causes:
  
  Coding Errors: There may be a bug or an unhandled exception in the custom code or standard SAP code.
  Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
  Data Issues: Corrupted or unexpected data in the database can trigger coding errors.
  Version Mismatch: Using incompatible versions of SAP components or add-ons can lead to errors.
  System Updates: Recent updates or patches may have introduced new bugs or conflicts.
  
  Solutions:
  
  Create a Support Ticket: As the error message suggests, the first step is to create a support ticket with SAP. Include the dump information and any relevant details about the actions that led to the error.
  Check SAP Notes: Look for any SAP Notes related to the error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
  Review Custom Code: If there are custom developments in your SAP environment, review the code for potential issues. Debugging the code may help identify the root cause.
  Data Validation: Check the data being processed at the time of the error. Ensure that it is valid and conforms to expected formats.
  System Logs: Review system logs (transaction codes like ST22 for dumps, SM21 for system logs) to gather more information about the error context.
  Revert Changes: If the error started occurring after a recent change (like an update or configuration change), consider reverting those changes to see if the error persists.
  Testing in Sandbox: If possible, replicate the issue in a sandbox environment to test potential fixes without affecting the production system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation for the specific module or functionality where the error occurred to understand any known limitations or requirements.
  
  In summary, the error message indicates a serious issue that requires attention, and the best course of action is to follow the recommended steps, particularly creating a support ticket with SAP for further assistance.