How To Fix /SMB/CM_API_COMMON023 - For Solution ID & Distribution Chain - &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CM_API_COMMON -

  • Message number: 023

  • Message text: For Solution ID & Distribution Chain - &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CM_API_COMMON023 - For Solution ID & Distribution Chain - & ?

    The SAP error message /SMB/CM_API_COMMON023 typically indicates an issue related to the configuration or data associated with a specific Solution ID and Distribution Chain in the SAP system. This error can arise in various contexts, particularly when dealing with the SAP Cloud for Customer (C4C) or SAP Business ByDesign environments.

    Cause:

    The error message usually points to one of the following issues:

    1. Missing Configuration: The Solution ID or Distribution Chain may not be properly configured in the system.
    2. Data Inconsistency: There may be inconsistencies in the data related to the Solution ID or Distribution Chain.
    3. Authorization Issues: The user may not have the necessary permissions to access or modify the specified Solution ID or Distribution Chain.
    4. Integration Issues: If the error occurs during data transfer between systems, it could be due to integration problems.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Verify that the Solution ID and Distribution Chain are correctly configured in the system.
      • Ensure that all necessary settings are in place for the specific Solution ID and Distribution Chain.
    2. Data Validation:

      • Review the data associated with the Solution ID and Distribution Chain for any inconsistencies or missing entries.
      • Ensure that all required fields are populated correctly.
    3. User Authorization:

      • Check the user roles and permissions to ensure that the user has the necessary access rights to the Solution ID and Distribution Chain.
    4. Integration Check:

      • If the error occurs during data transfer, check the integration settings and logs for any errors or issues.
      • Ensure that the systems involved in the integration are properly connected and configured.
    5. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.

    Related Information:

    • SAP Notes: Search for SAP Notes related to the error message for any known issues or patches.
    • Community Forums: Check SAP Community forums for discussions related to the error, as other users may have encountered similar issues and found solutions.
    • System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the underlying cause of the /SMB/CM_API_COMMON023 error in your SAP system.

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