How To Fix /SMB/CM_API_COMMON021 - For Solution ID & Division - &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CM_API_COMMON -

  • Message number: 021

  • Message text: For Solution ID & Division - &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CM_API_COMMON021 - For Solution ID & Division - & ?

    The SAP error message /SMB/CM_API_COMMON021 typically indicates an issue related to the API or communication between different components in the SAP system, particularly in the context of the SAP Business One or SAP Business ByDesign environments. The error message often includes placeholders like "Solution ID" and "Division," which suggest that the error is related to specific configurations or data entries.

    Cause:

    1. Invalid or Missing Data: The error may occur if the Solution ID or Division is not correctly defined or is missing in the system.
    2. Configuration Issues: There may be configuration issues in the API settings or in the integration setup.
    3. Authorization Problems: The user or system trying to access the API may not have the necessary permissions.
    4. System Bugs: There could be bugs or issues in the specific version of the SAP software being used.

    Solution:

    1. Check Data Entries: Verify that the Solution ID and Division are correctly entered and exist in the system. Ensure that there are no typos or incorrect values.
    2. Review API Configuration: Check the API configuration settings to ensure they are set up correctly. This includes checking any relevant integration settings.
    3. User Permissions: Ensure that the user or system account has the necessary permissions to access the API and the related data.
    4. Consult Documentation: Refer to the official SAP documentation for any specific notes or guidelines related to this error message.
    5. Update System: If the error is due to a bug, check for any available updates or patches for your SAP system that may resolve the issue.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the full error message and context.

    Related Information:

    • SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal. These notes may provide specific fixes or workarounds.
    • Community Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights.
    • Logs and Traces: Review system logs and traces to gather more information about the error context, which can help in troubleshooting.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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