How To Fix /SMB/CHECK_FRAMEWORK023 - Local GUI is Set to unicode page


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/CHECK_FRAMEWORK -

  • Message number: 023

  • Message text: Local GUI is Set to unicode page

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/CHECK_FRAMEWORK023 - Local GUI is Set to unicode page ?

    The SAP error message /SMB/CHECK_FRAMEWORK023 Local GUI is Set to unicode page typically indicates an issue related to the character encoding settings of the SAP GUI (Graphical User Interface) on the client machine. This error often arises when there is a mismatch between the character encoding settings of the SAP GUI and the SAP system.

    Cause:

    1. Character Encoding Mismatch: The local SAP GUI is set to a Unicode page, but the SAP system or the specific transaction being accessed may not support Unicode or is expecting a different character encoding.
    2. Configuration Issues: The SAP GUI configuration may not be aligned with the server settings, leading to this error.
    3. Version Compatibility: There may be compatibility issues between the version of the SAP GUI and the SAP system.

    Solution:

    1. Check SAP GUI Settings:

      • Open the SAP GUI.
      • Go to the menu: Options > SAP GUI Options > Unicode.
      • Ensure that the settings are appropriate for the SAP system you are connecting to. If the system does not support Unicode, you may need to switch to a non-Unicode setting.
    2. Adjust Local Settings:

      • If you are using a non-Unicode SAP system, ensure that your local GUI is set to a non-Unicode code page that matches the server's expected encoding.
      • You can change the code page in the SAP GUI options.
    3. Check SAP System Settings:

      • Verify the character set settings of the SAP system. You can check this in transaction RZ10 or by consulting with your SAP Basis team.
    4. Update SAP GUI:

      • Ensure that you are using the latest version of the SAP GUI. Sometimes, updating to the latest version can resolve compatibility issues.
    5. Consult Documentation:

      • Refer to SAP Notes or documentation related to character encoding and SAP GUI settings for more detailed guidance.
    6. Contact Support:

      • If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • Documentation: Review the official SAP documentation regarding character sets and SAP GUI configuration for more insights.

    By following these steps, you should be able to resolve the /SMB/CHECK_FRAMEWORK023 Local GUI is Set to unicode page error and ensure proper character encoding between your SAP GUI and the SAP system.

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