How To Fix /SMB/CHECK_FRAMEWORK021 - The default timeout for HTTP and HTTPS services is set to 300s or 600s

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/CHECK_FRAMEWORK -

• Message number: 021

• Message text: The default timeout for HTTP and HTTPS services is set to 300s or 600s

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/CHECK_FRAMEWORK021 - The default timeout for HTTP and HTTPS services is set to 300s or 600s ?

  The SAP error message /SMB/CHECK_FRAMEWORK021 indicates that the default timeout for HTTP and HTTPS services is set to either 300 seconds (5 minutes) or 600 seconds (10 minutes). This message is typically a warning rather than a critical error, and it is related to the configuration of the SAP system's HTTP and HTTPS services.
  Cause:
  The cause of this error message is that the timeout settings for HTTP and HTTPS services are set to values that may be considered too high for certain applications or scenarios. High timeout values can lead to resource exhaustion, as connections may remain open longer than necessary, potentially affecting system performance and stability.
  Solution:
  To resolve this issue, you can adjust the timeout settings for HTTP and HTTPS services in the SAP system. Here are the steps to do this:
  
  
  Access the SAP GUI: Log in to your SAP system using the SAP GUI.
  
  
  Navigate to the HTTP/HTTPS Configuration:
  
  Use transaction code SICF to access the HTTP service configuration.
  In the tree structure, navigate to the relevant service (e.g., default_host/sap/bc).
  
  
  
  Adjust Timeout Settings:
  
  Right-click on the service and select "Change."
  Look for the "Timeout" settings in the service properties.
  Change the timeout values to a lower value, such as 60 seconds or 120 seconds, depending on your requirements.
  
  
  
  Save Changes: After making the changes, save the configuration.
  
  
  Restart the HTTP Service: It may be necessary to restart the HTTP service for the changes to take effect. You can do this from the transaction SICF by right-clicking on the service and selecting "Activate" or "Restart."
  
  
  Monitor Performance: After making the changes, monitor the system's performance to ensure that the new timeout settings are appropriate for your applications.
  
  
  Related Information:
  
  Best Practices: It is generally recommended to set timeout values based on the specific needs of your applications and the expected response times. A balance should be struck between allowing enough time for legitimate requests to complete and preventing resource exhaustion from long-running connections.
  Documentation: Refer to SAP documentation for more details on configuring HTTP and HTTPS services, as well as best practices for performance tuning.
  System Monitoring: Use transaction codes like SM50 and SM66 to monitor system performance and check for any long-running processes that may be affected by timeout settings.
  
  By adjusting the timeout settings appropriately, you can mitigate the warning and improve the overall performance and stability of your SAP system.