How To Fix /SMB/BB_INSTALLER389 - Scoped Business Process &1 does not have an external Solution Builder Key

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 389

• Message text: Scoped Business Process &1 does not have an external Solution Builder Key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER389 - Scoped Business Process &1 does not have an external Solution Builder Key ?

  The SAP error message /SMB/BB_INSTALLER389 Scoped Business Process &1 does not have an external Solution Builder Key typically indicates that there is an issue with the configuration of a scoped business process in the SAP Business Technology Platform (BTP) or SAP Business Application Studio. This error suggests that the specific business process you are trying to access or install does not have a corresponding external Solution Builder Key, which is necessary for the system to identify and manage the business process correctly.
  Cause:
  
  Missing Configuration: The scoped business process may not have been properly configured in the system, leading to the absence of an external Solution Builder Key.
  Incorrect Installation: The installation or setup of the business process might not have been completed correctly, resulting in missing keys or references.
  Version Mismatch: There could be a version mismatch between the components or packages that are being used, which may lead to inconsistencies in the expected configuration.
  Transport Issues: If the business process was transported from another system, there may have been issues during the transport that caused the key to be lost or not created.
  
  Solution:
  
  Check Configuration: Verify the configuration of the scoped business process in the SAP BTP or SAP Business Application Studio. Ensure that all necessary parameters and keys are correctly set up.
  Reinstall or Update: If the installation was incomplete, consider reinstalling or updating the business process to ensure that all components are correctly configured and that the external Solution Builder Key is generated.
  Consult Documentation: Refer to the official SAP documentation for the specific business process you are working with. This may provide insights into the required configurations and any prerequisites that need to be fulfilled.
  Check for Notes and Patches: Look for any SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Contact SAP Support: If the issue persists after checking the above steps, consider reaching out to SAP Support for assistance. They can provide more detailed insights and help troubleshoot the issue.
  
  Related Information:
  
  SAP Business Application Studio: This is a development environment for building applications on the SAP BTP. Understanding how to navigate and configure this environment can help in resolving issues related to scoped business processes.
  SAP Notes: Regularly check SAP Notes for updates or fixes related to your specific version of SAP and the business processes you are using.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues. They can provide practical solutions and workarounds.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.