How To Fix /SMB/BB_INSTALLER387 - Logical port is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 387

• Message text: Logical port is not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER387 - Logical port is not maintained ?

  The SAP error message /SMB/BB_INSTALLER387 Logical port is not maintained typically indicates that a logical port required for a specific service or communication is not configured in the system. This error is often encountered in the context of SAP Business ByDesign or other SAP solutions that rely on logical ports for integration and communication between different systems or components.
  Cause:
  
  Missing Configuration: The logical port that the system is trying to use has not been created or configured in the SAP system.
  Incorrect Settings: The logical port may exist but is not set up correctly, leading to communication failures.
  Transport Issues: If the system has recently undergone a transport or upgrade, the logical port settings may not have been transported correctly.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Logical Port Configuration:
  
  Go to transaction code SOAMANAGER in your SAP system.
  Navigate to the "Web Service Configuration" section.
  Look for the logical port that is causing the issue. If it does not exist, you will need to create it.
  
  
  
  Create or Maintain Logical Port:
  
  If the logical port is missing, create a new logical port:
  
  Click on "Create" and fill in the necessary details such as the service name, endpoint URL, and authentication details.
  
  
  If the logical port exists but is not configured correctly, select it and click on "Change" to update the settings.
  
  
  
  Test the Logical Port:
  
  After creating or updating the logical port, test the connection to ensure that it is working correctly.
  You can do this by using the "Test" button in the SOAMANAGER interface.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the logical port and perform the required operations.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for specific details related to the service you are trying to use, as there may be additional configuration steps required.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: SOAMANAGER is the primary transaction for managing web service configurations and logical ports.
  SAP Documentation: Refer to the official SAP Help Portal for detailed guides on configuring logical ports and web services.
  Integration Scenarios: This error may occur in various integration scenarios, such as when connecting SAP systems with third-party applications or services.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.