How To Fix /SMB/BB_INSTALLER116 - Remote system is not available: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 116

• Message text: Remote system is not available: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER116 - Remote system is not available: &1 ?

  The SAP error message /SMB/BB_INSTALLER116 Remote system is not available: &1 typically indicates that the system you are trying to connect to or interact with is not reachable. This can occur in various scenarios, such as during the installation of a business application, when trying to access a remote system, or when performing data transfers.
  Causes:
  
  Network Issues: The remote system may be down, or there could be network connectivity issues preventing access.
  Incorrect Configuration: The connection settings (like hostname, IP address, or port) for the remote system may be incorrect.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the remote system.
  Remote System Down: The remote SAP system or service may be temporarily unavailable due to maintenance or unexpected downtime.
  Authorization Issues: The user may not have the necessary permissions to access the remote system.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to check if the remote system is reachable.
  Ensure that the network is functioning properly and that there are no outages.
  
  
  
  Verify Configuration Settings:
  
  Double-check the connection parameters (hostname, IP address, port) in your configuration.
  Ensure that the remote system is correctly defined in the SAP system.
  
  
  
  Firewall and Security Settings:
  
  Check if there are any firewall rules that might be blocking the connection.
  Ensure that the necessary ports are open for communication between the systems.
  
  
  
  Check Remote System Status:
  
  Verify if the remote system is up and running. You may need to contact the system administrator of the remote system.
  If the system is undergoing maintenance, wait until it is back online.
  
  
  
  Review User Permissions:
  
  Ensure that the user account being used has the necessary permissions to access the remote system.
  Check for any authorization issues that might be preventing access.
  
  
  
  Logs and Traces:
  
  Review the SAP logs and traces for more detailed error messages that could provide additional context.
  Use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to check for related errors.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module or application you are working with, as it may contain specific guidelines for remote connections.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /SMB/BB_INSTALLER116 Remote system is not available: &1.