How To Fix /SMB/BB_INSTALLER115 - Remote connection could not be established: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 115

• Message text: Remote connection could not be established: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER115 - Remote connection could not be established: &1 ?

  The SAP error message /SMB/BB_INSTALLER115 Remote connection could not be established: &1 typically indicates that there is an issue with establishing a remote connection to a system or service that is required for the installation or configuration of a specific SAP component or service. The &1 in the message usually represents the specific details of the connection issue, such as the hostname or IP address of the remote system.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote system. This could be due to firewalls, routing issues, or network outages.
  Incorrect Configuration: The connection parameters (like hostname, port, or protocol) may be incorrectly configured in the SAP system.
  Service Availability: The remote service or system may not be running or may be down for maintenance.
  Authentication Issues: There may be issues with user credentials or permissions required to establish the connection.
  Firewall Restrictions: Firewalls may be blocking the required ports for the connection.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP system can reach the remote system.
  Ensure that there are no network outages or issues.
  
  
  
  Verify Configuration:
  
  Check the connection settings in the SAP system (transaction codes like SM59 for RFC connections).
  Ensure that the hostname/IP address and port are correct.
  
  
  
  Check Remote Service:
  
  Ensure that the remote service is up and running. You may need to check the logs or status of the remote system.
  If applicable, restart the remote service.
  
  
  
  Review Authentication:
  
  Verify that the user credentials used for the connection are correct and have the necessary permissions.
  Check if there are any changes in user roles or permissions that might affect the connection.
  
  
  
  Firewall Configuration:
  
  Check firewall settings on both the SAP system and the remote system to ensure that the required ports are open.
  If necessary, work with your network/security team to adjust firewall rules.
  
  
  
  Logs and Traces:
  
  Review the SAP system logs (transaction SM21) and the application logs for any additional error messages that might provide more context.
  Enable tracing for the connection (using transaction SM59 for RFC connections) to gather more detailed information about the connection attempt.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific component or service you are trying to connect to for any prerequisites or configuration steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the error message /SMB/BB_INSTALLER115.