How To Fix /SMB/BB_BUILDER280 - Cannot determine reference solution


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/BB_BUILDER -

  • Message number: 280

  • Message text: Cannot determine reference solution

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/BB_BUILDER280 - Cannot determine reference solution ?

    The SAP error message /SMB/BB_BUILDER280 Cannot determine reference solution typically occurs in the context of SAP Business ByDesign or SAP Business Suite when the system is unable to identify a reference solution for a specific business process or configuration. This can happen for various reasons, including missing configuration settings, incorrect data entries, or issues with the system's reference data.

    Causes:

    1. Missing Reference Solution: The reference solution that the system is trying to use may not be defined or may be missing in the system.
    2. Configuration Issues: There may be incomplete or incorrect configuration settings in the system that prevent the identification of the reference solution.
    3. Data Inconsistencies: Inconsistencies in master data or transactional data can lead to the inability to determine the reference solution.
    4. Authorization Issues: Lack of proper authorizations may prevent the system from accessing the necessary data to determine the reference solution.
    5. System Bugs or Issues: There may be bugs or issues in the specific version of the SAP system being used.

    Solutions:

    1. Check Configuration: Review the configuration settings related to the business process you are working with. Ensure that all necessary reference solutions are defined and correctly configured.
    2. Verify Data: Check the master data and transactional data for inconsistencies or missing entries that could affect the reference solution determination.
    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the data required for determining the reference solution.
    4. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
    5. System Update: If the issue is due to a bug, check if there are any available updates or patches for your SAP system that address this error.
    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide specific fixes or workarounds for this error.
    • Community Forums: Check SAP Community forums or other user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
    • Documentation: Review the official SAP documentation for the specific module or functionality you are working with to ensure that all prerequisites and configurations are met.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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