How To Fix /SMB/ACTV035 - Error occurs when setting send notification immediately

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/ACTV -

• Message number: 035

• Message text: Error occurs when setting send notification immediately

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/ACTV035 - Error occurs when setting send notification immediately ?

  The SAP error message /SMB/ACTV035 typically occurs in the context of the SAP Business One application, particularly when dealing with notifications or alerts. This error can arise when there is an issue with the configuration or the underlying system settings that prevent the notification from being sent immediately.
  Cause:
  
  Configuration Issues: The notification settings may not be properly configured in the system.
  System Settings: There may be issues with the mail server settings or the SMTP configuration that prevent the system from sending emails.
  User Permissions: The user may not have the necessary permissions to send notifications.
  Network Issues: There could be network connectivity issues that prevent the system from reaching the mail server.
  Service Availability: The service responsible for sending notifications may not be running or may have encountered an error.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the notification settings in the SAP Business One application.
  Ensure that the "Send Notification Immediately" option is correctly configured.
  
  
  
  SMTP Settings:
  
  Check the SMTP server settings in the SAP Business One configuration.
  Ensure that the server address, port, and authentication details are correct.
  
  
  
  User Permissions:
  
  Review the user roles and permissions to ensure that the user has the right to send notifications.
  
  
  
  Network Connectivity:
  
  Test the network connection to the SMTP server to ensure that it is reachable.
  Use tools like ping or telnet to check connectivity.
  
  
  
  Service Status:
  
  Check if the relevant services (like the SAP Business One Service Layer or the mail service) are running.
  Restart the services if necessary.
  
  
  
  Logs and Error Messages:
  
  Review the application logs for any additional error messages that may provide more context about the issue.
  Look for any specific error codes or messages that can help in diagnosing the problem.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Business One documentation or support resources for any specific guidance related to this error message.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Business One Documentation: Check the official SAP documentation for detailed information on notifications and alerts.
  Community Forums: Engage with the SAP community forums where other users may have encountered similar issues and can provide insights or solutions.
  Updates and Patches: Ensure that your SAP Business One system is up to date with the latest patches and updates, as these may resolve known issues.
  
  By following these steps, you should be able to identify and resolve the cause of the /SMB/ACTV035 error in SAP Business One.