How To Fix SMARTFORMS499 - Window &1: Form Painter cannot be called (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: SMARTFORMS - Smart Forms - Form Builder

• Message number: 499

• Message text: Window &1: Form Painter cannot be called (see long text)

What causes this issue?

The Form Painter cannot be called because a measurement unit for the
size or position values of the specified window is missing.
The Form Painter cannot be displayed without all measurement units.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Switch to the relevant window and change the output options.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SMARTFORMS499 - Window &1: Form Painter cannot be called (see long text) ?

  The SAP error message SMARTFORMS499 indicates that there is an issue with the Smart Forms configuration, specifically related to the Form Painter. The error message typically states: "Window &1: Form Painter cannot be called (see long text)." This error can occur for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing or Incomplete Form: The Smart Form you are trying to access may not be fully defined or may be missing components.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the Smart Form.
  Technical Issues: There may be a technical issue with the SAP system, such as a problem with the transport layer or a corrupted Smart Form.
  Incorrect Window Definition: The specific window mentioned in the error message may not be defined correctly or may have been deleted.
  Version Issues: There may be a version mismatch if the Smart Form was recently transported from another system.
  
  Solutions:
  
  Check Form Definition: Ensure that the Smart Form is correctly defined and that all necessary components (like windows, text elements, etc.) are present.
  Review Authorizations: Verify that the user has the appropriate authorizations to access and modify Smart Forms. This can be checked in transaction SU53 or by consulting with your security team.
  Transport Issues: If the Smart Form was recently transported, check the transport logs for any errors. You may need to re-transport the Smart Form or check for missing dependencies.
  Window Configuration: Open the Smart Form in the Smart Forms transaction (SMARTFORMS) and check the configuration of the window mentioned in the error message. Ensure it is correctly defined and not deleted.
  System Check: If the issue persists, consider checking for any system issues or inconsistencies. You may need to consult with your SAP Basis team to perform a system check or restart services if necessary.
  
  Related Information:
  
  Transaction Codes: Use transaction SMARTFORMS to access and edit Smart Forms.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation on Smart Forms for best practices and troubleshooting tips.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an experienced SAP developer for further assistance.