How To Fix SMARTFORMS181 - The number of characters per inch must be greater than zero

SAP Error Message - Details

• Message type: E = Error

• Message class: SMARTFORMS - Smart Forms - Form Builder

• Message number: 181

• Message text: The number of characters per inch must be greater than zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SMARTFORMS181 - The number of characters per inch must be greater than zero ?

  The SAP error message SMARTFORMS181 indicates that there is an issue with the configuration of the character density in a Smart Form. Specifically, the error states that "The number of characters per inch must be greater than zero." This typically occurs when the character density settings are not properly defined or have been set to an invalid value.
  Cause:
  
  Invalid Character Density Setting: The character density (characters per inch) has been set to zero or a negative value in the Smart Form configuration.
  Missing or Incorrect Printer Settings: The printer settings associated with the Smart Form may not be configured correctly, leading to this error.
  Form Attributes: The attributes of the Smart Form itself may not be set correctly, particularly in relation to the output device.
  
  Solution:
  To resolve the SMARTFORMS181 error, follow these steps:
  
  
  Check Smart Form Configuration:
  
  Open the Smart Form in transaction SMARTFORMS.
  Navigate to the Form Attributes.
  Ensure that the Character Density (characters per inch) is set to a valid positive value (e.g., 10, 12, etc.).
  
  
  
  Review Output Device Settings:
  
  Go to transaction SPAD (Spool Administration).
  Check the output device that is being used for the Smart Form.
  Ensure that the device type is correctly configured and supports the character density settings you intend to use.
  
  
  
  Adjust Printer Settings:
  
  If you are using a specific printer, ensure that its configuration allows for the specified character density.
  You may need to consult with your system administrator or the person responsible for printer configurations.
  
  
  
  Test the Smart Form:
  
  After making the necessary adjustments, test the Smart Form again to see if the error persists.
  You can do this by executing the Smart Form in the appropriate transaction or using the print preview option.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as sometimes bugs in earlier versions can lead to unexpected errors.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to Smart Forms and printer configurations for any known issues or additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Smart Forms for detailed information on configuration and troubleshooting.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the SMARTFORMS181 error and successfully configure your Smart Form for printing.