How To Fix SLS_PRS004 - Material and EAN/UPC of document & item & cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PRS - Messages in area Sales on behalf of Professional Services

• Message number: 004

• Message text: Material and EAN/UPC of document & item & cannot be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PRS004 - Material and EAN/UPC of document & item & cannot be changed ?

  The SAP error message SLS_PRS004 indicates that there is an issue with changing the material and EAN/UPC (European Article Number/Universal Product Code) for a specific document and item. This error typically arises in the context of sales and distribution processes, particularly when trying to modify sales documents or related items.
  Cause:
  
  Document Status: The document may be in a status that does not allow changes. For example, if the document is already processed or completed, certain fields may be locked for editing.
  Material Master Data: The material or EAN/UPC may be linked to specific configurations or settings in the material master that prevent changes.
  Document Type Restrictions: Certain document types may have restrictions on changing specific fields, including material and EAN/UPC.
  Dependencies: There may be dependencies or relationships with other documents or processes that prevent changes to the material or EAN/UPC.
  
  Solution:
  
  Check Document Status: Verify the status of the document. If it is completed or in a locked state, you may need to reverse or cancel the document before making changes.
  Review Material Master Data: Check the material master data for the specific material and ensure that it is set up correctly. Look for any settings that might restrict changes.
  Use Transaction Codes: Use transaction codes like VA02 (Change Sales Order) or VL02N (Change Outbound Delivery) to attempt to make changes. Ensure you have the necessary authorizations.
  Consult Configuration: If you have access, review the configuration settings related to the document type and item category to see if there are restrictions in place.
  Check for Dependencies: Investigate if there are any related documents (like deliveries, invoices, etc.) that might be causing the restriction. You may need to address those first.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to the error message SLS_PRS004.
  Documentation: Review SAP documentation for sales and distribution processes to understand the implications of changing material and EAN/UPC.
  User Authorizations: Ensure that the user attempting to make the changes has the necessary authorizations to modify the document.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.