How To Fix SLS_PAYSP032 - Payment refund acknowledged by payment service provider &2 for doc. &1

SLS_PAYSP032 - Overview

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 032

• Message text: Payment refund acknowledged by payment service provider &2 for doc. &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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SLS_PAYSP032 - Details

• The SAP error message SLS_PAYSP032 indicates that a payment refund has been acknowledged by the payment service provider (PSP) for a specific document. This message typically arises in the context of payment processing within SAP, particularly when dealing with refunds that are managed through a payment service provider.
  
  Cause:
  
  Refund Process: The error message is triggered when a refund transaction is processed, and the payment service provider has acknowledged the refund request.
  Document Reference: The message includes references to specific documents (e.g., invoice or payment document) that are associated with the refund.
  
  Configuration Issues: There may be issues with the configuration of the payment service provider settings in SAP, which could lead to discrepancies in how refunds are processed or acknowledged.
  Data Integrity: There might be issues with the data integrity of the transaction, such as mismatched document numbers or incorrect payment details.
  
  
  Solution:
  
  Check Acknowledgment: Verify that the payment service provider has indeed acknowledged the refund.