How To Fix SLS_PAYSP004 - Payment service provider &1 is invalid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SLS_PAYSP - Payment Service Provider Integration

  • Message number: 004

  • Message text: Payment service provider &1 is invalid

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SLS_PAYSP004 - Payment service provider &1 is invalid ?

    The SAP error message SLS_PAYSP004 indicates that there is an issue with the payment service provider (PSP) configuration in your SAP system. Specifically, it means that the payment service provider specified is invalid or not recognized by the system.

    Cause:

    1. Incorrect Configuration: The payment service provider may not be properly configured in the SAP system.
    2. Missing Provider: The specified payment service provider may not exist in the system or may have been deleted.
    3. Typographical Error: There could be a typo in the payment service provider ID or name when it was entered.
    4. Authorization Issues: The user may not have the necessary authorizations to access the specified payment service provider.
    5. System Updates: Changes or updates to the system may have affected the configuration of the payment service provider.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for payment service providers in your SAP system (usually found in the transaction code related to payment processing).
      • Verify that the payment service provider is correctly configured and active.
    2. Validate Provider ID:

      • Ensure that the payment service provider ID you are using is correct and exists in the system.
      • Check for any typographical errors in the provider ID.
    3. Review Authorizations:

      • Ensure that the user attempting to access the payment service provider has the necessary authorizations.
      • Check user roles and permissions related to payment processing.
    4. Consult Documentation:

      • Refer to the SAP documentation or help resources for the specific payment service provider you are using to ensure that all required settings are in place.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for payment processing and configuration, such as SPRO for configuration settings.
    • SAP Notes: Check for any SAP Notes related to the specific payment service provider you are using, as there may be known issues or patches available.
    • Integration: If you are using third-party payment service providers, ensure that the integration settings are correctly configured and that the provider is compatible with your version of SAP.

    By following these steps, you should be able to identify and resolve the issue related to the SLS_PAYSP004 error message.

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