How To Fix SLS_PAYSP002 - Internal error (class &1 method &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 002

• Message text: Internal error (class &1 method &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP002 - Internal error (class &1 method &2) ?

  The SAP error message SLS_PAYSP002 with the description "Internal error (class &1 method &2)" typically indicates that there is an issue within the SAP system related to the payment processing functionality. This error can arise from various underlying causes, and resolving it may require a systematic approach.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the payment processing module can lead to internal errors.
  Custom Code: If there are custom enhancements or modifications in the payment processing logic, they may not be functioning correctly.
  Data Issues: Inconsistent or corrupted data in the relevant tables can trigger internal errors.
  System Bugs: There may be bugs in the SAP version you are using that could lead to this error.
  Authorization Issues: Lack of proper authorizations for the user executing the payment process can also lead to errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to payment processing in the SAP system. Ensure that all necessary parameters are correctly set.
  Review Custom Code: If there are any custom developments, check the code for errors or exceptions that might be causing the issue. Debugging the code may help identify the problem.
  Data Validation: Validate the data being processed. Check for any inconsistencies or missing information in the relevant master data or transaction data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or providing patches.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages or stack traces that can provide insights into the root cause.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the payment processing tasks.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), F110 (Automatic Payment Transactions), and SLG1 (Application Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to payment processing for any additional insights or troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the SLS_PAYSP002 error in your SAP system.