How To Fix SLS_LORD064 - Sales document number &1 does not exist in the database or archive

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_LORD - Lean Order Prozess

• Message number: 064

• Message text: Sales document number &1 does not exist in the database or archive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_LORD064 - Sales document number &1 does not exist in the database or archive ?

  The SAP error message SLS_LORD064 indicates that the system cannot find the specified sales document number in the database or archive. This can occur for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Incorrect Sales Document Number: The sales document number entered may be incorrect or mistyped.
  Document Deletion: The sales document may have been deleted or archived, making it unavailable in the current database.
  Authorization Issues: The user may not have the necessary authorizations to view the sales document.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems.
  
  Solutions:
  
  Verify Sales Document Number: Double-check the sales document number for accuracy. Ensure that it is entered correctly.
  Check Document Status: Use transaction codes like VA03 (Display Sales Order) to check if the document exists. If it has been archived, you may need to access the archive using the appropriate transaction (e.g., SARA).
  Review Authorizations: Ensure that the user has the necessary permissions to access the sales document. Check the user roles and authorizations in the system.
  Consult with IT Support: If the document is supposed to exist but cannot be found, consult with your IT support team to check for any database issues or synchronization problems.
  Check Archive Settings: If the document has been archived, ensure that the archiving settings are correctly configured and that the document can be retrieved from the archive if needed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), SARA (Archive Administration), and SE16 (Data Browser) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights.
  Documentation: Review SAP documentation related to sales order processing and archiving to understand how documents are managed within the system.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the matter to SAP support for further assistance.