How To Fix SLS_LO_OIF003 - Sales doc. type does not match new sold-to party &1 and was rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_LO_OIF - Messages for FPM LORD UI

• Message number: 003

• Message text: Sales doc. type does not match new sold-to party &1 and was rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_LO_OIF003 - Sales doc. type does not match new sold-to party &1 and was rejected ?

  The SAP error message SLS_LO_OIF003 indicates that there is a mismatch between the sales document type and the sold-to party in a sales order. This typically occurs when the sold-to party (customer) is associated with a different sales document type than what is being used in the transaction.
  Cause:
  
  Customer-Sales Document Type Configuration: The sold-to party may be configured to only allow certain sales document types. If the sales document type being used does not match the allowed types for that customer, the system will reject the transaction.
  Data Entry Error: There may have been an error in data entry where the wrong sales document type was selected for the transaction.
  Customer Master Data: The customer master data may not be properly maintained, leading to inconsistencies in the sales document type allowed for that customer.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify the sales area data and ensure that the correct sales document types are assigned to the customer.
  
  
  
  Review Sales Document Type Configuration:
  
  Check the configuration for sales document types in the SAP system (transaction code VOTXN).
  Ensure that the sales document type being used is allowed for the sold-to party.
  
  
  
  Correct Sales Document Type:
  
  If the sales document type is incorrect, you may need to change it to one that is compatible with the sold-to party.
  If necessary, create a new sales document with the correct type.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  VOTXN - Sales Document Types Configuration
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review SAP documentation on sales order processing and customer master data management for further insights.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary corrections to resolve it.