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How To Fix SLS_LO_OIF002 - Sales area data does not match new sold-to party &1 and was rejected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SLS_LO_OIF - Messages for FPM LORD UI

  • Message number: 002

  • Message text: Sales area data does not match new sold-to party &1 and was rejected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SLS_LO_OIF002 - Sales area data does not match new sold-to party &1 and was rejected ?

    The SAP error message SLS_LO_OIF002 indicates that there is a mismatch in the sales area data when trying to process a transaction involving a new sold-to party. This typically occurs in scenarios where the sold-to party (customer) does not have the necessary sales area data configured in the system.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing Sales Area Data: The sold-to party does not have the required sales area data (Sales Organization, Distribution Channel, and Division) set up in the customer master record.
    2. Incorrect Customer Master Data: The customer master data may not be correctly maintained for the specific sales area you are trying to use.
    3. Data Inconsistency: There may be inconsistencies in the data between the sales order and the customer master data.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Customer Master Data:

      • Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
      • Enter the sold-to party number and check if the sales area data is maintained for the relevant sales organization, distribution channel, and division.
      • If the sales area data is missing, you will need to create or update the customer master record using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
    2. Maintain Sales Area Data:

      • If the customer does not have the necessary sales area data, you can add it by navigating to the sales area section in the customer master record and entering the required details.
    3. Verify Sales Order Data:

      • Check the sales order or transaction that is causing the error to ensure that the correct sold-to party is being used and that it matches the sales area data.
    4. Consult with Your SAP Administrator:

      • If you are unsure about making changes to the customer master data, consult with your SAP administrator or a colleague who has the necessary permissions and knowledge.

    Related Information:

    • Transaction Codes:
      • XD03: Display Customer
      • VD03: Display Customer - Sales Area
      • XD01: Create Customer
      • VD01: Create Customer - Sales Area
    • Sales Area Components:
      • Sales Organization
      • Distribution Channel
      • Division
    • SAP Documentation: Refer to SAP Help documentation for more details on customer master data and sales area configuration.

    By following these steps, you should be able to resolve the error and ensure that the sold-to party has the appropriate sales area data configured in the system.

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