How To Fix SLDW016 - Whitelist &1 is locked by a different user

SAP Error Message - Details

• Message type: E = Error

• Message class: SLDW - Messages for Central Whitelist Administration

• Message number: 016

• Message text: Whitelist &1 is locked by a different user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLDW016 - Whitelist &1 is locked by a different user ?

  The SAP error message SLDW016 indicates that a specific whitelist entry (denoted by &1) is currently locked by another user. This typically occurs in the context of managing whitelists in the SAP Landscape Directory (SLD) or when working with the SAP Data Services.
  Cause:
  The error occurs when:
  
  A user is currently editing or has locked the whitelist entry, preventing other users from making changes to it.
  The system may not have released the lock due to a session timeout or an unexpected termination of the previous session.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check for Active Sessions:
  
  Verify if the user who has locked the whitelist is still active. If possible, ask that user to log out or release the lock.
  
  
  
  Wait and Retry:
  
  Sometimes, simply waiting for a few minutes and then retrying the operation can resolve the issue if the lock is temporary.
  
  
  
  Use Transaction Codes:
  
  If you have the necessary authorizations, you can use transaction codes like SM12 to check for and delete locks. 
  In SM12, you can search for locks by user or object and delete the lock if it is no longer needed.
  
  
  
  Check System Logs:
  
  Review system logs for any errors or messages that might indicate why the lock is persisting.
  
  
  
  Contact System Administrator:
  
  If you are unable to resolve the issue, contact your SAP system administrator for assistance. They may have additional tools or permissions to unlock the entry.
  
  
  
  Review Documentation:
  
  Check SAP Notes or documentation related to the specific version of SAP you are using for any known issues or patches that might address this problem.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might provide additional context or solutions for this specific error message.
  User Permissions: Ensure that users have the appropriate permissions to access and modify the whitelist entries.
  System Performance: Sometimes, performance issues can lead to locks not being released properly. Monitoring system performance can help identify underlying issues.
  
  By following these steps, you should be able to resolve the SLDW016 error and regain access to the locked whitelist entry.