How To Fix SLDW015 - Whitelist &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SLDW - Messages for Central Whitelist Administration

• Message number: 015

• Message text: Whitelist &1 is locked by user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLDW015 - Whitelist &1 is locked by user &2 ?

  The SAP error message SLDW015 indicates that a specific whitelist (a list of allowed items or entries) is locked by a user. This typically occurs in the context of the SAP Landscape Directory (SLD) or when working with the Software Logistics Toolset.
  Cause:
  The error message is triggered when:
  
  A user is currently editing or has locked a whitelist entry, preventing other users from making changes to it.
  The lock may be due to an active session that has not been properly closed or a user who is still working on the whitelist.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Identify the User: Check which user has locked the whitelist. The error message provides the user ID (represented as &2 in the message).
  
  
  Contact the User: If possible, reach out to the user who has locked the whitelist to see if they can release the lock by completing their task or logging out.
  
  
  Wait for Timeout: If the user is not available, you may need to wait for the lock to timeout. Locks can automatically be released after a certain period of inactivity.
  
  
  Force Unlock: If immediate access is required and the user is unavailable, a system administrator can forcefully unlock the whitelist. This can typically be done through transaction codes like SM12 (to view and delete locks) or SM21 (to check system logs).
  
  
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if there are any running jobs that might be causing the lock.
  
  
  Review System Logs: Use transaction SM21 to review system logs for any additional information related to the lock.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLD, SM12, and SM21 for managing locks and monitoring system activities.
  User Management: Ensure that users are aware of proper procedures for editing whitelists to minimize locking issues in the future.
  Documentation: Refer to SAP documentation or support notes for more detailed information on managing whitelists and handling locks.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.