How To Fix SLC_QNR_RESP005 - Could not read evaluation root node; close and reopen evaluation response

SAP Error Message - Details

• Message type: E = Error

• Message class: SLC_QNR_RESP - Message class for Questionnaire Response

• Message number: 005

• Message text: Could not read evaluation root node; close and reopen evaluation response

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLC_QNR_RESP005 - Could not read evaluation root node; close and reopen evaluation response ?

  The SAP error message SLC_QNR_RESP005 indicates that the system is unable to read the evaluation root node in the context of an evaluation response. This error typically occurs in the SAP Supplier Lifecycle Management (SLC) module, particularly when dealing with evaluations or assessments of suppliers.
  Cause:
  
  Data Corruption: There may be corruption in the evaluation data or the underlying database tables.
  Session Issues: The session may have become unstable or corrupted, leading to issues in reading the evaluation data.
  Authorization Issues: The user may not have the necessary authorizations to access the evaluation data.
  System Configuration: There may be configuration issues in the SLC module that prevent proper access to the evaluation data.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  
  Close and Reopen Evaluation Response: As the error message suggests, try closing the evaluation response and reopening it. This can sometimes resolve temporary session issues.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the evaluation data. You may need to consult with your SAP security team.
  Data Consistency Check: Perform a consistency check on the relevant database tables to identify and rectify any corruption.
  Clear Cache: Clear the SAP GUI cache or the browser cache (if using SAP Fiori) to eliminate any cached data that might be causing the issue.
  Review Configuration: Check the configuration settings in the SLC module to ensure everything is set up correctly.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to Supplier Lifecycle Management for any specific guidelines or troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message SLC_QNR_RESP005 in your SAP environment.