How To Fix SL120 - System log mail from the system log mail process on computer

SAP Error Message - Details

• Message type: E = Error

• Message class: SL - System log

• Message number: 120

• Message text: System log mail from the system log mail process on computer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SL120 - System log mail from the system log mail process on computer ?

  The SAP error message SL120 typically indicates an issue related to the system log mail process. This error can occur when the system is unable to send system log messages via email, which can be due to various reasons. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Mail Configuration Issues: The SAP system may not be properly configured to send emails. This includes incorrect SMTP settings or missing configuration parameters.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the mail server.
  Authorization Issues: The user or service account used to send emails may not have the necessary permissions.
  Mail Server Issues: The mail server itself may be down or misconfigured.
  System Log Size: If the system log is too large or has reached its limit, it may cause issues with sending emails.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP node settings and ensure that the mail server address, port, and other parameters are correctly configured.
  Test the connection to the mail server from the SAP system.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account used for sending emails has the necessary authorizations.
  Check the roles and profiles assigned to the user.
  
  
  
  Check Network Connectivity:
  
  Use tools like ping or telnet to check connectivity to the mail server from the SAP application server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Monitor System Log Size:
  
  Check the size of the system log and clear it if necessary. You can do this using transaction code SM21.
  Ensure that the log is not exceeding the configured limits.
  
  
  
  Review Mail Server Logs:
  
  Check the logs on the mail server for any errors or issues that might indicate why emails are not being sent.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails and see if there are any errors reported.
  You can also send a test email from the SAP system to verify that the email functionality is working.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SL120 for any specific patches or updates that may address this issue.
  Documentation: Review the SAP documentation for configuring email settings and troubleshooting email issues.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the SL120 error in your SAP system.