How To Fix SL101 - Information on which mail you have received/not received

SAP Error Message - Details

• Message type: E = Error

• Message class: SL - System log

• Message number: 101

• Message text: Information on which mail you have received/not received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SL101 - Information on which mail you have received/not received ?

  The SAP error message SL101 typically relates to issues with the SAPconnect (SCOT) configuration, which is responsible for sending and receiving emails in the SAP system. The error message indicates that there is a problem with the mail configuration or the mail sending process.
  Cause:
  
  Configuration Issues: The SAPconnect settings may not be properly configured. This includes settings for the SMTP server, mail sending parameters, or user authorizations.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the mail server.
  Mail Server Issues: The mail server itself may be down or misconfigured, leading to failures in sending or receiving emails.
  User Authorizations: The user may not have the necessary authorizations to send emails from the SAP system.
  Mail Queue Issues: There may be a backlog or issues in the mail queue that need to be addressed.
  
  Solution:
  
  
  Check Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the settings for the SMTP node, including the mail server address, port, and any authentication details.
  Ensure that the "Send" option is activated for the SMTP node.
  
  
  
  Test Connectivity:
  
  Use transaction code SOST to check the status of sent emails and any errors that may have occurred.
  Test the connection to the mail server from the SAP system to ensure it is reachable.
  
  
  
  Review Mail Queue:
  
  In transaction SOST, check for any emails that are stuck in the queue and investigate the reasons for their failure.
  If necessary, delete or reprocess failed emails.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any related error messages that can provide more context on the issue.
  
  
  
  Contact IT Support:
  
  If the issue persists, it may be necessary to contact your IT support team or the administrator responsible for the mail server for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect configuration.
  SOST: Display sent emails and their statuses.
  SLG1: Application log for error messages.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring SAPconnect and troubleshooting email issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to SL101 or SAPconnect configuration.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the SL101 error message in SAP.