How To Fix SL100 - System log mail sending process was started.

SAP Error Message - Details

• Message type: E = Error

• Message class: SL - System log

• Message number: 100

• Message text: System log mail sending process was started.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Ask Matthias Mittelstein.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SL100 - System log mail sending process was started. ?

  The SAP error message "SL100 System log mail sending process was started" is not necessarily an error in the traditional sense but rather an informational message indicating that the system is attempting to send system log emails. This message typically appears in the context of system monitoring and alerting.
  Cause:
  
  System Monitoring Configuration: The system is configured to send emails regarding system logs, which may include alerts about system performance, errors, or other significant events.
  Scheduled Job: A background job or a scheduled task may have been set up to send system logs at regular intervals.
  Email Configuration: The system is trying to send emails based on the configuration set in transaction codes like SCOT (SAPconnect) or SOST (SAPconnect Send Requests).
  
  Solution:
  
  
  Check Email Configuration:
  
  Go to transaction code SCOT to check the configuration of SAPconnect. Ensure that the SMTP settings are correctly configured for sending emails.
  Verify that the mail server settings are correct and that the SAP system can connect to the mail server.
  
  
  
  Review Job Logs:
  
  If this message is part of a scheduled job, check the job logs in transaction SM37 to see if there are any errors or issues related to the job that sends the system log emails.
  
  
  
  Check System Logs:
  
  Review the system logs in transaction SM21 to see if there are any related errors or warnings that could provide more context about the email sending process.
  
  
  
  Test Email Sending:
  
  You can perform a test to send an email from the SAP system to ensure that the email functionality is working. This can be done using transaction SOST to check the status of sent emails.
  
  
  
  Adjust Notification Settings:
  
  If the email notifications are not needed, you can adjust the settings in the relevant monitoring configuration to disable or modify the frequency of these notifications.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect settings for email configuration.
  SOST: Monitor the status of sent emails.
  SM37: Job monitoring to check for scheduled jobs.
  SM21: System log to review logs for errors or warnings.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring SAPconnect and managing system logs.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email sending or system log notifications.
  
  
  If the issue persists or if you encounter specific errors while following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.