How To Fix SKTZ248 - The worklist was reset by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SKTZ - Übersetzung: Arbeitsvorrat

• Message number: 248

• Message text: The worklist was reset by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SKTZ248 - The worklist was reset by &1 ?

  The SAP error message SKTZ248, which states "The worklist was reset by &1," typically indicates that a worklist (a list of tasks or items that need to be processed) has been reset or cleared by a user or a system process. The "&1" in the message usually refers to the user ID or the process that initiated the reset.
  Cause:
  
  User Action: A user may have manually reset the worklist, either intentionally or accidentally.
  System Process: A background job or system process may have reset the worklist due to certain conditions being met (e.g., completion of a task, time-based triggers).
  Configuration Issues: There may be configuration settings in the SAP system that dictate when and how worklists are reset.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view or process items in the worklist, leading to a reset.
  
  Solution:
  
  Check User Actions: Verify if the reset was performed by a user. If so, communicate with the user to understand the reason behind the reset.
  Review System Logs: Check the system logs or transaction logs to identify any automated processes that may have triggered the reset.
  Configuration Review: Review the configuration settings related to worklists in the SAP system to ensure they are set up correctly.
  Authorization Check: Ensure that users have the appropriate authorizations to access and manage the worklist. If necessary, adjust user roles and permissions.
  Repopulate the Worklist: If the worklist was reset unintentionally, you may need to repopulate it by re-running the relevant transactions or processes that generate the worklist items.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the worklist, you may want to check specific transaction codes related to the worklist functionality (e.g., SWI1 for workflow items).
  SAP Notes: Check SAP Notes for any known issues or patches related to worklist management and the specific error message.
  Documentation: Refer to SAP documentation for detailed information on worklist management and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.