How To Fix SK584 - Telephone number could not be converted to canonical format

SK584 - Overview

• Message type: E = Error

• Message class: SK - SAPcomm messages

• Message number: 584

• Message text: Telephone number could not be converted to canonical format

What causes this issue?

Unable to convert the telephone number to canonical format.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the number and ensure that the area code is clearly separated
from the main number, for example, such as:
1. (01234)56789
2. 01234/56789
3. 01234.56789

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SK584 - Telephone number could not be converted to canonical format ?

  The SAP error message SK584, which states "Telephone number could not be converted to canonical format," typically occurs when there is an issue with the format of a telephone number in the SAP system. This error is often related to the way telephone numbers are stored or processed, particularly when they need to be converted into a standardized or "canonical" format for consistency and interoperability.
  Causes:
  
  Invalid Format: The telephone number may not conform to the expected format. This can include missing country codes, incorrect number of digits, or the presence of invalid characters (like letters or special symbols).
  
  Configuration Issues: The system may not be properly configured to recognize certain formats or country codes.
  Data Entry Errors: Users may have entered telephone numbers incorrectly, leading to formatting issues.
  Localization Settings: The settings for telephone number formats may not align with the regional settings of the user or the organization.
  
  Solutions:
  
  
  Check the Format: Ensure that the