How To Fix SIPT812 - Document address information for the payer partner role is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 812

• Message text: Document address information for the payer partner role is incomplete

What causes this issue?

You tried to create an invoice for a one-time customer without
assigning a name and address information.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You must enter the following information for the one-time customer in
the payer role:
- Name information
and
- PO-Box or Street Address

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT812 - Document address information for the payer partner role is incomplete ?

  The SAP error message SIPT812 indicates that there is incomplete address information for the payer partner role in a document. This typically occurs in the context of billing or invoicing processes where the system requires complete address details for the payer to ensure proper processing of documents.
  Cause:
  The error can arise due to several reasons:
  
  Missing Address Data: The payer's address information (such as street, city, postal code, country) is not fully maintained in the master data.
  Incorrect Partner Function: The partner function for the payer may not be correctly assigned or configured in the document.
  Data Inconsistency: There may be inconsistencies in the data between the document and the master data records.
  Configuration Issues: The system configuration may not be set up to handle the required address fields for the payer.
  
  Solution:
  To resolve the SIPT812 error, you can take the following steps:
  
  
  Check Payer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or FD03 for company code data).
  Verify that all required address fields for the payer are filled in correctly. Ensure that the street, city, postal code, and country are complete.
  
  
  
  Review Document Partner Functions:
  
  Check the document (e.g., invoice, sales order) to ensure that the payer partner function is correctly assigned.
  Ensure that the payer is correctly linked to the document and that the partner function is set up properly.
  
  
  
  Update Incomplete Data:
  
  If any address fields are missing, update the payer's address information in the master data.
  Save the changes and try processing the document again.
  
  
  
  Check Configuration Settings:
  
  If the issue persists, review the configuration settings related to partner functions and address data requirements in the SAP system.
  Consult with your SAP Basis or configuration team to ensure that the system is set up to require the necessary address fields for the payer.
  
  
  
  Test the Changes:
  
  After making the necessary updates, attempt to process the document again to see if the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, VA03 (for sales orders), and VF03 (for billing documents) to check and update master data and documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more details on partner functions and address data requirements.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.