How To Fix SIPT731 - Digital signature is not active for interval (&1,&2,&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 731

• Message text: Digital signature is not active for interval (&1,&2,&3)

What causes this issue?

You have posted a document that requires a digital signature, but
digital signature generation is not activated in Customizing for the
corresponding number range interval.
Digital signature generation must be activated for documents that are
posted in a Portuguese company code or in a Portuguese organizational
unit of a foreign company code. If digital signature generation has
already started for a particular number range interval, all documents
that use the number range interval must have a digital signature.

System Response

The system prevents the posting.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

You have the following options:
If no documents were posted for this number range interval while digital
signature generation was switched off, you can switch it back on again
and continue to use the number range interval.
If documents were posted while digital signature generation was switched
off and there are therefore documents without digital signatures for
this number range interval, you can no longer use the number range
interval.
Create a new number range interval for the relevant company code and
fiscal year and switch on digital signature generation. To avoid
inconsistencies in the database, you must use a different combination of
leading document type and series.
Note that digital signature generation can also be deactivated by
entering an incorrect start date or time.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT731 - Digital signature is not active for interval (&1,&2,&3) ?

  The SAP error message SIPT731 indicates that a digital signature is not active for a specified interval. This error typically arises in the context of electronic document processing, such as when dealing with electronic invoices or other documents that require digital signatures for validation and authenticity.
  Cause:
  The error occurs when:
  
  The digital signature functionality is not activated for the specified time interval.
  The configuration settings for digital signatures in the SAP system are incomplete or incorrect.
  The document or transaction being processed falls outside the defined validity period for the digital signature.
  
  Solution:
  To resolve the SIPT731 error, you can follow these steps:
  
  
  Check Digital Signature Configuration:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant section for digital signatures (e.g., under Financial Accounting or Document Management).
  Ensure that the digital signature settings are correctly configured and activated for the required intervals.
  
  
  
  Verify Validity Period:
  
  Check the validity period for the digital signature. Ensure that the dates specified in the error message (represented by &1, &2, &3) fall within the active range.
  If necessary, adjust the validity period to include the required dates.
  
  
  
  Activate Digital Signature:
  
  If the digital signature is not activated, you may need to activate it in the system settings. This may involve enabling specific parameters or settings related to digital signatures.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to digital signatures for any additional configuration steps or prerequisites that may be required.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to use digital signatures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and validity periods, consider reaching out to SAP support for further assistance. They may provide specific notes or patches related to the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for activating services) and SOST (for monitoring outgoing messages).
  SAP Notes: Search for SAP Notes related to digital signatures and the specific error message SIPT731 in the SAP Support Portal.
  Documentation: Review the SAP Help Portal for detailed documentation on digital signatures and their configuration.
  
  By following these steps, you should be able to identify and resolve the cause of the SIPT731 error in your SAP system.