How To Fix SIPT376 - FI doc.&1 cannot be printed; withholding tax &2 removed from customer &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 376

• Message text: FI doc.&1 cannot be printed; withholding tax &2 removed from customer &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT376 - FI doc.&1 cannot be printed; withholding tax &2 removed from customer &3 ?

  The SAP error message SIPT376 indicates that there is an issue with printing a financial document (FI document) due to a problem with withholding tax. Specifically, the message states that the withholding tax has been removed from a customer, which is preventing the document from being printed.
  Cause:
  
  Withholding Tax Configuration: The withholding tax settings for the customer may not be properly configured. This could include missing or incorrect tax codes or settings in the customer master data.
  Document Status: The financial document may be in a status that does not allow it to be printed, possibly due to prior processing or errors.
  Customer Master Data: The customer associated with the FI document may have had their withholding tax status changed or removed, which can lead to this error.
  Tax Jurisdiction Changes: Changes in tax regulations or jurisdiction settings may have affected the withholding tax applicability for the customer.
  
  Solution:
  
  Check Customer Master Data: Review the customer master data to ensure that the withholding tax information is correctly set up. This includes verifying the withholding tax type and ensuring that it is active.
  Review Document Status: Check the status of the FI document to ensure it is in a state that allows printing. If necessary, reverse or correct any prior processing that may have affected the document.
  Reconfigure Withholding Tax: If the withholding tax has been removed, you may need to reconfigure it in the customer master or in the relevant tax settings.
  Consult Tax Settings: Ensure that the tax settings in the system are up to date and compliant with current regulations. This may involve consulting with your finance or tax department.
  Test Printing: After making the necessary adjustments, attempt to print the document again to see if the issue has been resolved.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FD03 (Display Customer), FB03 (Display Document), or OB40 (Maintain Withholding Tax Types) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on withholding tax issues.
  Documentation: Review SAP documentation related to withholding tax configuration and printing financial documents for further insights.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.