How To Fix SIPT264 - You can only print one copy of an original invoice


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SIPT - SIPT: Digital Signature Portugal

  • Message number: 264

  • Message text: You can only print one copy of an original invoice

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SIPT264 - You can only print one copy of an original invoice ?

    The SAP error message SIPT264, which states "You can only print one copy of an original invoice," typically occurs in the context of invoice processing within the SAP system. This message is related to the printing of invoices, particularly when dealing with original documents.

    Cause:

    The error is triggered when a user attempts to print multiple copies of an original invoice. In SAP, the system is designed to allow only one printout of the original invoice to maintain the integrity of the document and avoid confusion with subsequent copies (like duplicates or credit notes). This restriction is often in place to comply with legal and accounting standards.

    Solution:

    To resolve this error, consider the following steps:

    1. Check Invoice Status: Ensure that the invoice you are trying to print is indeed an original and has not already been printed. If it has been printed, you will need to print a copy instead.

    2. Print Copies: If you need additional copies of the invoice, you should print a copy or a duplicate rather than trying to print the original again. Look for options in the SAP system to print a copy or a duplicate invoice.

    3. Review Configuration: If you believe that the system should allow multiple prints of the original invoice (for example, in specific business scenarios), you may need to review the configuration settings in the SAP system. This may involve consulting with your SAP administrator or technical team to adjust the settings related to invoice printing.

    4. Consult Documentation: Refer to SAP documentation or help resources for more detailed information on invoice printing and the specific error message. This can provide insights into any additional settings or configurations that may be relevant.

    5. User Training: Ensure that users are trained on the correct procedures for printing invoices to avoid this error in the future.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on invoice printing.
    • Transaction Codes: Familiarize yourself with transaction codes related to invoice processing (e.g., FB60 for vendor invoices, FB70 for customer invoices) to navigate the system more effectively.
    • Legal Compliance: Understand the legal implications of printing invoices in your region, as there may be regulations governing how original and duplicate invoices should be handled.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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