How To Fix SIPT021 - Switching off digital signature generation is not legally permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 021

• Message text: Switching off digital signature generation is not legally permitted

What causes this issue?

You have switched off digital signature generation for a number range
interval for which signing has already started. The relevant law states
that you must not stop digitally signing documents that use a number
range interval for which digital signature generation has already
started.
If you need to change the parameters, create a new number range interval
and stop using this one. If you change the parameters, this can lead to
inconsistencies in the database.
SAP is not responsible for the impact of stopping digital signature
generation.

System Response

If you do not reverse the change<(>,<)> one of the following will apply:
The user will not be able to post documents with this document type.
The user will be able to post documents with this document type, but the
documents will not have digital signatures. It is not possible to create
digital signatures retroactively.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Switch digital signature generation back on.
Alternatively, create a new number range interval without digital
signature generation, but with a different combination of leading
document type and series.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT021 - Switching off digital signature generation is not legally permitted ?

  The SAP error message SIPT021, which states "Switching off digital signature generation is not legally permitted," typically arises in the context of electronic document management and digital signatures within SAP systems. This error indicates that the system is configured to require digital signatures for certain processes, and an attempt has been made to disable this requirement, which is not allowed due to legal or compliance reasons.
  Cause:
  
  Configuration Settings: The system may be configured to enforce digital signatures for specific transactions or document types, especially in industries where compliance with legal standards is mandatory.
  User Permissions: The user attempting to perform the action may not have the necessary permissions to bypass or disable the digital signature requirement.
  Document Type Settings: Certain document types may have settings that require digital signatures, and trying to process these documents without a signature can trigger this error.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to digital signatures. Ensure that the settings align with legal requirements and organizational policies.
  
  Navigate to the relevant configuration area (e.g., transaction SPRO) and check the settings for digital signatures.
  
  
  
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to perform the action. If necessary, consult with your SAP security team to adjust user roles.
  
  
  Document Processing: If you are processing a document that requires a digital signature, ensure that the signature is generated and attached correctly before proceeding with the transaction.
  
  
  Consult Legal/Compliance Team: If there is a need to change the requirement for digital signatures, consult with your legal or compliance team to understand the implications and ensure that any changes comply with relevant laws and regulations.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes or updates that may address this issue. Sometimes, SAP releases patches or notes that provide guidance on handling specific error messages.
  
  
  Related Information:
  
  Digital Signature Requirements: Understand the legal framework governing digital signatures in your jurisdiction, as this can vary significantly by country and industry.
  SAP Documentation: Refer to SAP's official documentation for detailed information on digital signatures and their configuration within the system.
  Training and Awareness: Ensure that users are trained on the importance of digital signatures and the legal implications of bypassing them.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.