How To Fix SIPT021 - Switching off digital signature generation is not legally permitted


SIPT021 - Overview

  • Message type: E = Error

  • Message class: SIPT - SIPT: Digital Signature Portugal

  • Message number: 021

  • Message text: Switching off digital signature generation is not legally permitted

  • Show details Hide details
  • What causes this issue?

    You have switched off digital signature generation for a number range
    interval for which signing has already started. The relevant law states
    that you must not stop digitally signing documents that use a number
    range interval for which digital signature generation has already
    started.
    If you need to change the parameters, create a new number range interval
    and stop using this one. If you change the parameters, this can lead to
    inconsistencies in the database.
    SAP is not responsible for the impact of stopping digital signature
    generation.

    System Response

    If you do not reverse the change<(>,<)> one of the following will apply:
    The user will not be able to post documents with this document type.
    The user will be able to post documents with this document type, but the
    documents will not have digital signatures. It is not possible to create
    digital signatures retroactively.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators

    Switch digital signature generation back on.
    Alternatively, create a new number range interval without digital
    signature generation, but with a different combination of leading
    document type and series.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SIPT021 - Switching off digital signature generation is not legally permitted ?
    The SAP error message SIPT021, which states "Switching off digital signature generation is not legally permitted," typically arises in the context of electronic document management and digital signatures within SAP systems. This error indicates that the system is configured to require digital signatures for certain processes, and an attempt has been made to disable this requirement, which is not allowed due to legal or compliance reasons.
    
    Cause: Configuration Settings: The system may be configured to enforce digital signatures for specific transactions or document types, especially in industries where compliance with legal standards is mandatory. User Permissions: The user attempting to perform the action may not have the necessary permissions to bypass or disable the digital signature requirement. Document Type Settings: Certain document types may have settings that require digital signatures, and trying to process these documents without a signature can trigger this error.
    Solution: Check Configuration: Review the configuration settings in the SAP system related to

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