How To Fix SIG604 - Step cannot be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 604

• Message text: Step cannot be executed

What causes this issue?

An internal error has occured. The required action cannot be executed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Repeat the most recently executed process step.
If the problem occurs again, terminate the complete signature operation
and start again.
If the error still occurs again, contact the system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG604 - Step cannot be executed ?

  The SAP error message SIG604 ("Step cannot be executed") typically occurs during the execution of a process in SAP, such as a workflow or a background job. This error indicates that the system is unable to execute a specific step in the process due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incomplete Data: The step may require certain data that is not available or is incomplete.
  Authorization Issues: The user executing the step may not have the necessary authorizations to perform the action.
  Configuration Issues: There may be a configuration problem in the workflow or process that prevents the step from executing.
  Technical Errors: There could be underlying technical issues, such as system performance problems or database locks.
  Dependencies Not Met: The step may depend on the successful completion of a previous step that has failed or is still in progress.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required data for the step is available and correctly filled out.
  Review Authorizations: Verify that the user has the necessary authorizations to execute the step. This can be done by checking the user roles and permissions.
  Analyze Workflow Configuration: Review the workflow or process configuration to ensure that all steps are correctly defined and that there are no missing links or dependencies.
  Check Logs and Traces: Look at the application logs (transaction SLG1) or system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production.
  Contact SAP Support: If the issue persists and cannot be resolved, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SLG1: Application Log
  SM21: System Log
  ST22: Dump Analysis
  SM37: Job Monitoring
  
  
  Documentation: Review SAP documentation related to the specific process or workflow you are working with, as it may provide insights into common issues and their resolutions.
  Community Forums: Check SAP Community or other forums for similar issues reported by other users, as they may have found solutions or workarounds.
  
  By following these steps, you should be able to diagnose and potentially resolve the SIG604 error in SAP.