How To Fix SIG164 - The document signed by &1 (user ID &2) is correct

SIG164 - Overview

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 164

• Message text: The document signed by &1 (user ID &2) is correct

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG164 - The document signed by &1 (user ID &2) is correct ?

  The SAP error message SIG164 indicates that a digital signature on a document is valid, but there may be an issue with the document's processing or the way it is being handled in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Valid Signature: The message indicates that the document has a valid digital signature from the specified user ID. This means that the document has not been tampered with and is authentic.
  Processing Issue: The error may arise during the processing of the document, such as when trying to approve, release, or further process the signed document.
  
  Configuration Issues: There may be issues with the configuration of the digital signature settings in SAP, or the user may not have the necessary authorizations to perform the next steps after the document is signed.
  
  Solutions:
  
  Check Document Status: Ensure that the document is in the correct status for the next processing step.