How To Fix SIG163 - The digital signature was executed successfully by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 163

• Message text: The digital signature was executed successfully by user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG163 - The digital signature was executed successfully by user &1 ?

  The SAP error message SIG163 indicates that a digital signature was executed successfully by a specific user, but it often arises in the context of issues related to the digital signature process, such as document approval workflows or electronic signatures in SAP.
  Cause:
  
  Signature Validation: The message typically means that the digital signature process has been completed successfully, but it may not be the expected outcome in the context of the user's actions. This could happen if the user is trying to perform an action that requires a different status or if there are issues with the document being signed.
  Workflow Issues: The error may arise in workflows where the digital signature is part of the approval process, and the expected next steps are not being triggered.
  Authorization Problems: The user may have the necessary permissions to sign but may not have the correct authorizations to proceed with the next steps in the workflow.
  
  Solution:
  
  Check Workflow Status: Verify the status of the workflow or document that the user is trying to sign. Ensure that it is in the correct state for the signature to be valid and that the next steps are properly configured.
  Review User Authorizations: Ensure that the user has the necessary authorizations not only to sign but also to perform subsequent actions in the workflow.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  Test with Different User: If possible, test the signing process with a different user who has similar roles to see if the issue persists. This can help determine if the problem is user-specific or system-wide.
  Check Digital Signature Configuration: Ensure that the digital signature settings in the SAP system are correctly configured. This includes checking the certificate validity and the configuration of the digital signature service.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for digital signatures and workflows to understand the expected behavior and configuration settings.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or security team for further investigation.