How To Fix SIG159 - Maintain complete and correct SSF information on user &

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 159

• Message text: Maintain complete and correct SSF information on user &

What causes this issue?

The system cannot access the card reader for one of the following
reasons:
The <GL:Secure_Store_and_Forward>SSF</> information about user &V1& has
not been maintained completely.
An RFC destination that is not valid or not created in the system has
been defined in the SSF information about user &V1&.
The signature is rejected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

<ZH>If you are authorized to execute digital signatures:</>
RESET N1
Ask your system administrator to maintain the SSF information about user
&V1& (see Customizing for <LS>Basis Components</>, section <LS>System
Administration</> -> <LS>Administration of External Security Systems
</>).
After the SSF information has been changed, call the dialog box for
digital signatures again.
Execute your signature.
<ZH>If another user with the corresponding authorization must execute
the signature:</>
Depending on the application, choose one of the following procedures:
If your user name can be overwritten when the password is entered, the
signatory should execute the signature in your window directly.
If your user name cannot be overwritten:
RESET N2
Where possible, save the data you have entered so far without executing
a signature.
The signatory must then log on to the SAP system under his own user name
and call the function again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIG159 - Maintain complete and correct SSF information on user & ?

  The SAP error message SIG159 indicates that there is an issue with the Secure Store and Forward (SSF) information for a user. This error typically arises when the SSF settings for a user are incomplete or incorrect, which can prevent the user from performing certain actions that require secure communication or digital signatures.
  Cause:
  The error occurs when:
  
  The SSF information for the user is not maintained in the user master record.
  The SSF settings are incomplete or incorrect, such as missing key information or incorrect configuration.
  The user does not have the necessary authorizations to access the SSF settings.
  
  Solution:
  To resolve the SIG159 error, follow these steps:
  
  
  Maintain SSF Information:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the username that is causing the error and click on the "Change" button.
  Navigate to the "Defaults" tab or "Parameters" tab (depending on your SAP version).
  Ensure that the SSF information is correctly filled out. This includes:
  
  SSF key
  SSF type
  Any other relevant fields that may be required for SSF configuration.
  
  
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to use SSF. This may involve checking roles and profiles assigned to the user.
  You can use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Verify SSF Configuration:
  
  Check the overall SSF configuration in your SAP system. This can be done using transaction code SSFC or by consulting with your SAP Basis team.
  Ensure that the SSF settings are correctly configured in the system and that the necessary cryptographic libraries are installed and functioning.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the configuration by attempting the action that previously resulted in the error.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or support notes related to SSF configuration for further troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SSFC: SSF Configuration
  
  
  
  SAP Notes:
  
  Check SAP Notes related to SSF for any known issues or updates that may affect your configuration.
  
  
  
  SAP Community:
  
  Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  
  
  
  By following these steps, you should be able to resolve the SIG159 error and ensure that the SSF information for the user is complete and correct.