How To Fix SI109 - Error in entered problem number

SAP Error Message - Details

• Message type: E = Error

• Message class: SI - Implementation Guide - Status control

• Message number: 109

• Message text: Error in entered problem number

What causes this issue?

The problem number which you entered is incorrect.

System Response

The action was cancelled.

How to fix this error?

The problem number comprises 3 separate numbers. Enter it completely .

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SI109 - Error in entered problem number ?

  The SAP error message SI109, which states "Error in entered problem number," typically occurs when there is an issue with the problem number that has been entered in the system. This error can arise in various contexts, such as during the creation of support messages or when trying to reference a specific issue in the SAP system.
  Causes:
  
  Invalid Problem Number: The problem number entered may not exist in the system or may have been entered incorrectly (e.g., typographical errors).
  Incorrect Format: The problem number may not conform to the expected format or structure defined by the SAP system.
  System Configuration Issues: There may be configuration issues or restrictions in the SAP system that prevent the recognition of the problem number.
  Authorization Issues: The user may not have the necessary permissions to access the problem number or related data.
  
  Solutions:
  
  Verify the Problem Number: Double-check the problem number for any typographical errors. Ensure that it is entered correctly and matches the expected format.
  Check Existence: Confirm that the problem number actually exists in the system. You can do this by searching for it in the relevant SAP transaction or database.
  Consult Documentation: Refer to SAP documentation or help resources to understand the expected format and requirements for entering problem numbers.
  User Authorization: Ensure that you have the necessary permissions to access the problem number. If not, contact your system administrator to request the appropriate access.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with details about the error and the context in which it occurred.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to support messages or problem management in SAP, as they may provide additional context or functionality.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the SI109 error and take appropriate action to resolve it.