How To Fix SHTTP803 - Alias & & &: Could not save password to secure storage

SAP Error Message - Details

• Message type: E = Error

• Message class: SHTTP - Messages for Development Class SHTTP

• Message number: 803

• Message text: Alias & & &: Could not save password to secure storage

What causes this issue?

The password could not be copied to secure storage.

System Response

The entry is not processed.

How to fix this error?

Use transaction SECSTORE to check whether a password exists for this
entry in secure storage. Delete this password before you schedule the
XPRA report RSXPRARFCICF again as a background job.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SHTTP803 - Alias & & &: Could not save password to secure storage ?

  The SAP error message SHTTP803 indicates that there is an issue with saving a password to secure storage, which is often related to the Secure Network Communications (SNC) configuration in SAP systems. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Insufficient Permissions: The user or service account may not have the necessary permissions to write to the secure storage.
  Configuration Issues: There may be misconfigurations in the SNC settings or the secure storage itself.
  Secure Storage Not Initialized: The secure storage may not be properly initialized or set up in the SAP system.
  Incorrect Password Format: The password being saved may not meet the required format or complexity rules.
  Database Issues: There could be underlying database issues that prevent writing to the secure storage.
  
  Solutions:
  
  
  Check Permissions:
  
  Ensure that the user or service account has the necessary permissions to access and write to the secure storage.
  You may need to adjust the authorization settings in the SAP system.
  
  
  
  Review SNC Configuration:
  
  Verify the SNC configuration in the SAP system. Check the parameters in the RZ10 transaction and ensure they are correctly set.
  Ensure that the SNC library is correctly installed and configured.
  
  
  
  Initialize Secure Storage:
  
  If the secure storage has not been initialized, you can do so using the transaction STRUST or STRUSTSSO2 to set up the secure storage.
  Follow the necessary steps to initialize and configure the secure storage.
  
  
  
  Check Password Format:
  
  Ensure that the password being saved adheres to any specified format or complexity requirements.
  If necessary, try using a different password that meets the criteria.
  
  
  
  Database Check:
  
  Check the database logs for any errors that might indicate issues with writing to the secure storage.
  Ensure that the database is functioning correctly and that there are no connectivity issues.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  STRUST: Manage SSL certificates and secure storage.
  RZ10: Profile parameters configuration.
  SNC settings can also be checked in RZ11.
  
  
  
  Documentation: Refer to the official SAP documentation for Secure Network Communications (SNC) for detailed configuration steps and best practices.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.