How To Fix SHTTP082 - Could not find host or port information

SAP Error Message - Details

• Message type: E = Error

• Message class: SHTTP - Messages for Development Class SHTTP

• Message number: 082

• Message text: Could not find host or port information

What causes this issue?

The system could not find any host or port information.
Possible causes are:
The Internet Communication Manager is not active. Use transaction SMICM
to check whether the Internet Comunication Manager is active.
The Customizing settings for the host and port assignment are incorrect.
Use transactions SMICM and RZ11 to check whether the system settings are
correct.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SHTTP082 - Could not find host or port information ?

  The SAP error message SHTTP082: Could not find host or port information typically indicates that the SAP system is unable to resolve the hostname or connect to the specified port for a service. This can occur in various scenarios, such as when trying to connect to an external system, a web service, or during HTTP communication.
  Causes:
  
  Incorrect Hostname or Port: The hostname or port specified in the configuration is incorrect or does not exist.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the specified host.
  DNS Resolution Problems: The DNS server may not be able to resolve the hostname to an IP address.
  Firewall Restrictions: A firewall may be blocking the connection to the specified port.
  Service Not Running: The service you are trying to connect to may not be running on the specified host and port.
  Configuration Errors: There may be errors in the configuration settings within the SAP system or the external service.
  
  Solutions:
  
  
  Verify Hostname and Port:
  
  Check the configuration settings in the SAP system to ensure that the hostname and port are correct.
  Use tools like ping or telnet to test connectivity to the hostname and port from the server where SAP is running.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing access to the external service.
  Check if other applications can connect to the same host and port.
  
  
  
  DNS Configuration:
  
  Verify that the DNS settings on the SAP server are correct and that the hostname can be resolved.
  You can use commands like nslookup or dig to check DNS resolution.
  
  
  
  Firewall Settings:
  
  Check the firewall settings on both the SAP server and the target host to ensure that the required ports are open.
  If necessary, consult with your network administrator to adjust firewall rules.
  
  
  
  Service Availability:
  
  Ensure that the service you are trying to connect to is up and running on the specified host and port.
  Check the logs of the external service for any errors or issues.
  
  
  
  Review SAP Configuration:
  
  Review the relevant SAP configuration settings (e.g., RFC destinations, HTTP connections) to ensure they are set up correctly.
  If applicable, check transaction codes like SM59 for RFC destinations or SICF for HTTP services.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message.
  Logs: Review the SAP application logs (transaction SLG1) and system logs (transaction SM21) for additional context or related error messages.
  Documentation: Refer to SAP documentation for specific configuration settings related to the services you are trying to connect to.
  
  By following these steps, you should be able to diagnose and resolve the SHTTP082 error in your SAP system. If the issue persists, consider reaching out to SAP support for further assistance.