How To Fix SHTTP080 - Cannot activate system logon; entries missing in alternative logon order


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SHTTP - Messages for Development Class SHTTP

  • Message number: 080

  • Message text: Cannot activate system logon; entries missing in alternative logon order

  • Show details Hide details
  • What causes this issue?

    You want to activate the system logon and you have activated additional
    alternative logon procedures. However, the logon procedures <LS>Fields
    Authentication</> and <LS>Basic Authentication</> have been deleted.
    These procedures are required for a correct system logon.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you want to perform a system logon, change your alternative logon
    procedure so that at least one of the procedures specified above is
    included. You can then activate the system logon.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SHTTP080 - Cannot activate system logon; entries missing in alternative logon order ?

    The SAP error message SHTTP080 indicates that there is an issue with the system logon configuration, specifically that entries are missing in the alternative logon order. This can prevent users from logging into the SAP system.

    Cause:

    The error typically arises due to one or more of the following reasons:

    1. Missing Configuration: The alternative logon methods (like SAP GUI, Web GUI, etc.) are not properly configured in the SAP system.
    2. Incorrect Profile Settings: The instance profile or the default profile may not have the necessary parameters set for the logon methods.
    3. Transport Issues: If the configuration was recently transported from another system, it may not have been done correctly, leading to missing entries.
    4. System Updates: Changes or updates to the system may have inadvertently removed or altered the logon configuration.

    Solution:

    To resolve the SHTTP080 error, you can follow these steps:

    1. Check Profile Parameters:

      • Go to transaction RZ10 to check the instance profile and the default profile.
      • Look for parameters related to logon methods, such as login/alternative_logon and ensure they are correctly set.
    2. Configure Alternative Logon Methods:

      • If you are missing entries, you may need to add them. This can be done in the SAP GUI by navigating to Transaction SICF (HTTP Service Hierarchy Maintenance).
      • Ensure that the necessary services for the alternative logon methods are activated.
    3. Review the Logon Order:

      • Check the logon order settings in transaction RZ11. Ensure that the logon methods you want to use are listed and correctly prioritized.
    4. Transport Requests:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
      • If needed, re-transport the configuration or manually adjust the settings.
    5. Restart the Instance:

      • After making changes, restart the SAP instance to ensure that the new settings take effect.
    6. Check SAP Notes:

      • Look for any relevant SAP Notes that may address this specific error. SAP frequently updates their knowledge base with solutions for known issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed information on configuring logon methods and profiles.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • System Logs: Check the system logs (transaction SM21) for any additional error messages that may provide more context on the issue.

    By following these steps, you should be able to resolve the SHTTP080 error and restore normal logon functionality to your SAP system.

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