How To Fix SHMM036 - Error creating the memory snapshot

SAP Error Message - Details

• Message type: E = Error

• Message class: SHMM - Shared Objects Monitor

• Message number: 036

• Message text: Error creating the memory snapshot

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SHMM036 - Error creating the memory snapshot ?

  The SAP error message SHMM036, which indicates "Error creating the memory snapshot," typically occurs when there is an issue with the memory management in the SAP system. This error can arise due to various reasons, including insufficient memory, configuration issues, or problems with the operating system.
  Causes:
  
  Insufficient Memory: The system may not have enough available memory to create a snapshot.
  Configuration Issues: Incorrect settings in the SAP memory management configuration can lead to this error.
  Operating System Limitations: The operating system may impose limits on memory usage that prevent the snapshot from being created.
  Kernel Issues: Bugs or issues in the SAP kernel version being used can also lead to this error.
  Resource Contention: Other processes consuming significant memory resources can lead to insufficient memory for the snapshot.
  
  Solutions:
  
  Check Memory Availability: Ensure that the system has enough free memory available. You can monitor memory usage using tools like top, htop, or vmstat on Unix/Linux systems.
  Adjust SAP Memory Parameters: Review and adjust the memory parameters in the SAP profile (e.g., abap/heap_area_dia, abap/heap_area_nondia, etc.) to ensure they are set appropriately for your system's workload.
  Review Operating System Settings: Check the operating system's memory limits and configurations. For example, on Linux, you may need to adjust settings in /etc/security/limits.conf or check for any cgroup limitations.
  Update SAP Kernel: If you are running an older version of the SAP kernel, consider updating to the latest version, as it may contain fixes for known issues.
  Restart the SAP System: In some cases, a simple restart of the SAP system can resolve temporary memory issues.
  Check for Background Processes: Investigate if there are any background processes or jobs that are consuming excessive memory and optimize or terminate them if necessary.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Memory Management: Understanding how SAP manages memory can help in diagnosing and resolving memory-related issues. Familiarize yourself with the different memory areas (e.g., heap memory, roll memory, etc.).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and logs.
  System Logs: Review the system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the SHMM036 error in your SAP system.