How To Fix SHMM031 - Extended display could not be started (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: SHMM - Shared Objects Monitor

• Message number: 031

• Message text: Extended display could not be started (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SHMM031 - Extended display could not be started (internal error) ?

  The SAP error message SHMM031, which states "Extended display could not be started (internal error)," typically occurs when there is an issue with the SAP GUI or the configuration of the SAP system. This error can be related to various factors, including system settings, user authorizations, or issues with the SAP GUI installation.
  Causes:
  
  SAP GUI Issues: The error may arise from a corrupted or improperly installed SAP GUI.
  Configuration Problems: Incorrect settings in the SAP system configuration can lead to this error.
  User Authorizations: The user may not have the necessary authorizations to access the extended display features.
  System Resources: Insufficient system resources (like memory) can also trigger this error.
  Network Issues: Problems with the network connection between the client and the SAP server can lead to display issues.
  
  Solutions:
  
  
  Check SAP GUI Installation:
  
  Ensure that the SAP GUI is properly installed and updated to the latest version. Reinstalling the SAP GUI may resolve the issue.
  
  
  
  Review User Authorizations:
  
  Verify that the user has the necessary authorizations to access the extended display features. This can be checked with the help of a system administrator.
  
  
  
  Check System Configuration:
  
  Review the configuration settings in the SAP system. Ensure that all necessary parameters for the extended display are correctly set.
  
  
  
  Clear Cache:
  
  Clear the SAP GUI cache. Sometimes, cached data can cause display issues.
  
  
  
  Check System Resources:
  
  Monitor system resources (CPU, memory) on both the client and server sides. Ensure that there are sufficient resources available.
  
  
  
  Network Connectivity:
  
  Check the network connection to ensure that there are no interruptions or issues that could affect the communication between the client and the server.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. There may be specific patches or updates that address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Always check for any relevant SAP Notes that may provide additional insights or solutions for this specific error.
  System Logs: Review system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis) and SM37 (Job Monitoring) to investigate further.
  
  By following these steps, you should be able to diagnose and potentially resolve the SHMM031 error in your SAP environment.