How To Fix SHDI102 - Folder reference not found: &1 &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: SHDI - Texts Image archive Transaction variants

• Message number: 102

• Message text: Folder reference not found: &1 &2.

What causes this issue?

The subdirectory object entered was not found in the database.
It is probable that the integrity of the tree is destroyed,
possibly by a delete operation performed at the same time.

System Response

The operation has been canceled.

How to fix this error?

Start the transaction again to read the folder structure again.
Repeat the steps. If the error occurs again, contact your system
administrator. Check the integrity of the root directory using the
report RSSHDIMG_CHECK.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SHDI102 - Folder reference not found: &1 &2. ?

  The SAP error message SHDI102, which states "Folder reference not found: &1 &2," typically occurs in the context of SAP Document Management System (DMS) or when dealing with the SAP ArchiveLink. This error indicates that the system is unable to locate a specific folder reference that is expected to be present in the system.
  Cause:
  
  Missing Folder Reference: The folder reference specified in the error message (represented by &1 and &2) does not exist in the system. This could be due to deletion, incorrect configuration, or a missing entry in the database.
  Authorization Issues: The user may not have the necessary permissions to access the folder or the folder reference.
  Incorrect Configuration: The folder structure may not be set up correctly in the DMS or ArchiveLink configuration.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from locating the folder reference.
  
  Solution:
  
  Verify Folder Existence: Check if the folder reference exists in the system. You can do this by navigating to the relevant DMS or ArchiveLink transaction and searching for the folder.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the folder. This can be done by reviewing the user roles and permissions in the SAP system.
  Recreate Folder Reference: If the folder reference is missing, you may need to recreate it. This can involve creating a new folder in the DMS or ArchiveLink.
  Check Configuration: Review the configuration settings for DMS or ArchiveLink to ensure that everything is set up correctly. This includes checking the folder structure and any related settings.
  Database Consistency Check: If there are data consistency issues, you may need to run consistency checks or database repair tools provided by SAP to resolve any discrepancies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and SARA (Archive Administration) for managing documents and folders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
  Documentation: Review SAP documentation on DMS and ArchiveLink for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or DMS administrator for further assistance.