How To Fix /SHCM/PTIMEOV1_ARCH005 - Enter a valid External Employee ID

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/PTIMEOV1_ARCH -

• Message number: 005

• Message text: Enter a valid External Employee ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/PTIMEOV1_ARCH005 - Enter a valid External Employee ID ?

  The SAP error message /SHCM/PTIMEOV1_ARCH005 Enter a valid External Employee ID typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with time management or employee data. This error indicates that the system is expecting a valid External Employee ID, but the ID provided is either missing, incorrect, or not recognized by the system.
  Causes:
  
  Invalid External Employee ID: The ID entered does not exist in the system or is incorrectly formatted.
  Data Entry Error: There may have been a typographical error when entering the External Employee ID.
  Employee Not Active: The employee associated with the ID may not be active in the system or may have been terminated.
  Authorization Issues: The user may not have the necessary permissions to access the employee data.
  Configuration Issues: There may be issues with the configuration of the employee data in the system.
  
  Solutions:
  
  Verify the External Employee ID: Double-check the ID for any typographical errors and ensure it is the correct ID.
  Check Employee Status: Ensure that the employee associated with the ID is active and has not been terminated or deactivated in the system.
  Consult with HR or IT: If you are unsure about the validity of the External Employee ID, consult with your HR department or IT support to confirm the ID and its status.
  Check Authorizations: Ensure that you have the necessary permissions to access the employee data. If not, contact your system administrator to grant the required access.
  Review Configuration: If the issue persists, it may be necessary to review the configuration settings in the SAP system related to employee data and external IDs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
  Documentation: Refer to SAP documentation for the HCM module to understand how External Employee IDs are managed and any specific requirements for their use.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help you navigate employee data, such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.